Frequently Asked Questions

How do I claim if I win?

If you've won a draw, you will be able to find out by coming to the site and seeing if your postcode has come up for that particular draw. If you have won, fill in the claim form that will automatically appear. You will then be transferred your winnings within a few days.

Do I have to enter each week for the draw?

You will be automatically entered into the main Weekly draw, however for any additional draws you would like to participate in - you will need to do so yourself.

Do you store my personal details?

We store your username, postcode, email address and securely encrypted & hashed password (we can't see it!) in highly secure data centres. Your details are completely safe with us, and we'll never share them with anyone else.

How is it free?

Weekly Postcode Lottery is free because we run adverts throughout the website, which in turn generates the prize pool.

How much time do I have to claim if I win?

If you are a draw winner, you must claim within 7 days of your postcode being announced.

What happens if more than one person has entered with the same postcode?

The prize will be split between the amount of users with the same postcode.

Can I sign up with more than one postcode/email address?

You are only allowed to enter with one postcode and email address. Weekly Postcode Lottery reserves the right to remove members from the prize draws if they are found to be breaking this rule.

How do I manage my account?

You can manage all of your account preferences, including email subscriptions & deleting your account from the My Account page, accessed by clicking your username at the top of the page in the menu.

Can I unsubscribe from the emails I get?

Yes, you can unsubscribe from any of the emails through the My Account page or using the "Manage Preferences" link at the bottom of each email we send you.

Can only UK postcodes enter the draw?

The Weekly Postcode Lottery is only for postcodes within the UK. Any postcodes outside of the UK will not be eligible to win any prizes.

Are you allowed to register for someone else?

No, you are not allowed to create an account nor play for someone else whilst on Weekly Postcode Lottery. This is a breach of the site's rules and you will be removed from playing if found out.

Will I be notified if I win?

No, it is your responsibility to check the website to find out if you have won.

Can I win more than once?

Yes, you can win as many times as your postcode is drawn.

Do you send me emails asking for payment information?

No, we are a completely free website and would never ask you to send us any form of payment information. The only time we might ask for anything similar is if we need to pay you your prize using PayPal.